Four Seasons Hotel Hangzhou at West Lake
By the Top3Hotels editorial team. Based on Booking.com guest scores and reviews, location data and reference prices. We did not stay at this hotel. Updated 2026-10-24.
Book it if you want the best-rated hotel in our Hangzhou sample, with gardens, a spa and pool, and the price is not a concern. Most travellers will get very good stays for a fraction of the cost at our other two picks, both rated 9.0 or higher.
Check prices on Booking.com ↗We may earn a commission if you book. It never changes our pick.
Sold out? See available alternatives →Who it suits and who should skip it
Four Seasons Hotel Hangzhou at West Lake is our Luxury pick for Hangzhou. It holds the top guest score in our sample, and the property lists a gym, spa, pool, restaurant, garden, terrace, family rooms, free Wi-Fi and air conditioning.
It suits couples on a special trip and travellers who want a calm, full-service hotel with gardens. Guests describe the setting as peaceful.
Skip it if you are watching your budget. At about €670 a night in our reference data, it costs roughly nine times the sample median. Our Budget and Best Value picks both score 9.0 or more for under €52.
Location and getting around
The hotel is at 5 Lingyin Road in the Xihu district. Guests give the location 9.7 and describe it as near the main tourist spots.
Distances in our data are straight-line estimates. Leifeng Pagoda is about 2.5 km away, roughly 31 minutes on foot. That is just over half an hour, so for many people it will be a taxi or public transport ride rather than a walk.
Liuhe Pagoda is about 6 km, around 75 minutes on foot, and the Grand Canal (China) about 9.1 km, close to 114 minutes. Both are far, so plan on public transport or a taxi.
Parking is not listed in our data. Ask the hotel if you are driving.
What guests say
The score is 9.5 out of 10 from 129 reviews, joint first of 13 eligible properties in our sample. The number of reviews is fairly small, so treat the score as strong but not set in stone.
Guests praise a friendly, professional and attentive team, and the peaceful setting with beautiful gardens close to the main sights.
Breakfast is the one soft spot. Guests mention varied options and a boat service, but some found the quality unexceptional for the price level. Breakfast styles listed include Continental, Vegetarian, Gluten-free, Asian, American and buffet.
Price and what you get compared with our other picks
Reference prices seen for a 2-night stay in November 2026 for 2 adults came to €669.86 a night, against a sample median of €74.61. These are not live quotes, so check today's price for your dates.
Our Budget pick, Hangzhou Lanshe hotel, was €36.76 with four stars and a 9.2 score. Our Best Value pick, EBO Hotel Hangzhou Wulin, was €51.48 with four stars and a 9.0 score.
The gap is very large: more than €600 a night. What you get for it is the top score in the sample, five stars, a spa, pool and gardens. If you want a comfortable, well-reviewed base and will spend your days out, the other two cover that well.
Why it made our top 3
We compared 13 eligible properties in Hangzhou. Five-star hotels come first for the Luxury slot, and Four Seasons combined that rating with the highest guest score in the sample. Note that the five-star rating is estimated by the accommodation, not an official classification.
Before you book
Room size, noise, renovation condition, breakfast inclusion and cancellation terms have not been assessed. At this price, read the cancellation terms closely and confirm whether breakfast is included.
Spa and pool opening times and any fees must be checked for your dates.
Check prices on Booking.com ↗We may earn a commission if you book. It never changes our pick.
Sold out? See available alternatives →Questions travellers ask
How far is Four Seasons Hangzhou from Leifeng Pagoda?
About 2.5 km, roughly 31 minutes on foot by straight-line estimate. Many travellers will prefer a taxi or public transport.
Is Four Seasons Hangzhou worth the price?
It has the top guest score in our sample, plus a spa, pool and gardens. If those matter less than cost, our other two picks score 9.0 or more for under €52 a night.
Is breakfast good at Four Seasons Hangzhou?
Guests mention varied options and a boat service, but some found the quality unexceptional. Check whether breakfast is included in your rate.
How much does Four Seasons Hotel Hangzhou at West Lake cost?
Reference prices seen for a 2-night stay in November 2026 for 2 adults were €669.86 a night. Check today's price for your dates.