Hotel New Otani Makuhari
By the Top3Hotels editorial team. Based on Booking.com guest scores and reviews, location data and reference prices. We did not stay at this hotel. Updated 2026-10-24.
Book it if you are in Makuhari for the convention centre or the outlet mall and want five-star facilities a short walk away. If value is your priority, our Best Value pick scores higher for much less.
Check prices on Booking.com ↗We may earn a commission if you book. It never changes our pick.
Sold out? See available alternatives →Who it suits and who should skip it
Hotel New Otani Makuhari is our Luxury pick in Chiba. It holds an official five-star rating and a guest score of 8.4 out of 10 from 261 reviews. It suits business travellers and event visitors heading to the convention centre, and families who want a pool and family rooms.
Value seekers should skip it. The most common complaint is that room and dining prices do not match the quality of the facilities. Our Best Value pick scores higher for about €53 a night less.
Location and getting around
The address is Mihama-ku Hibino 2-120-3, in Mihama Ward. Guests say the convention centre, the train station and the outlet mall are a short walk away. The location score is 8.8.
The sights in our data are far. Chiba Port Tower is about 7.4 km away, around 93 minutes on foot, and the Chiba Prefectural Museum of Art about 7.5 km, roughly 94 minutes. Chiba-dera is about 10.1 km, close to 126 minutes. Use the train or a taxi for these. Free parking is listed if you drive.
Walking times are straight-line estimates and have not been verified.
What guests say
Staff are well liked. Guests describe them as friendly, polite and attentive, with a warm welcome. The short walk to the station, the convention centre and the outlet mall is the other main plus.
On the negative side, guests feel both room rates and restaurant prices are high for what the hotel offers. That view shows up clearly in a score of 8.4, lower than our Best Value pick despite the five stars.
Price and value against our other Chiba picks
The reference price was €125.47 per night, seen for a 2-night stay in November 2026 (10 to 12 Nov) for 2 adults in one room. That is about €251 for both nights, against a sample median of €72.39. These are not live quotes, so check today's price for your dates.
Our Budget pick, Hotel Francs, scored 8.2 with 4 stars at €67.33 a night and sits in the same ward. Our Best Value pick, Daiwa Roynet Hotel Chiba-chuo, scored 8.8 with 3 stars at €72.39. The New Otani costs roughly €58 more than Hotel Francs.
What the extra pays for, according to the listing: a spa, a pool, a gym, a restaurant, family rooms, free parking, free Wi-Fi and air conditioning. Breakfast details are not confirmed in our data, so check whether your rate includes it.
Why it made our top 3
We compared 5 eligible hotels in Chiba. Five-star hotels get priority for our Luxury slot, and this one shared second place on guest score among the 5. Its location close to the convention centre and station sealed the choice.
Before you book
Room size, noise, renovation condition, breakfast inclusion and cancellation terms have not been assessed. Check them before paying the premium.
Confirm spa and pool opening times and any fees for your dates. If you are attending an event, compare the price with Hotel Francs nearby, which is in the same ward for about half the cost.
Check prices on Booking.com ↗We may earn a commission if you book. It never changes our pick.
Sold out? See available alternatives →Questions travellers ask
Is Hotel New Otani Makuhari close to the convention centre?
Guests say it is a short walk away, along with the train station and the outlet mall. Location scores 8.8.
Is Hotel New Otani Makuhari worth the price?
Opinions are mixed. Staff are praised, but many guests feel room and dining prices are high for the facilities.
Does it include breakfast?
Breakfast is not confirmed in our data. Check the rate details when you book.
How much does a night cost?
The reference price was €125.47 a night, seen for a 2-night stay in November 2026 for 2 adults. Check today's price for your dates.
Can I walk to Chiba-dera?
Not realistically. It is about 10.1 km, around 126 minutes on foot, so take the train or a taxi.