Mandarin Oriental, Santiago
By the Top3Hotels editorial team. Based on Booking.com guest scores and reviews, location data and reference prices. We did not stay at this hotel. Updated 2026-10-24.
Book it if you want a five-star base in Las Condes with a pool, strong service and a 9.1 guest score, and you are happy to pay well above the city median. Skip it if your plan is the historic centre on foot, or if room condition matters more to you than service.
Check prices on Booking.com ↗We may earn a commission if you book. It never changes our pick.
Sold out? See available alternatives →Who it suits and who should skip it
This is our Luxury pick for Santiago. It fits travellers who want a five-star hotel with an outdoor pool, a restaurant and a team that guests describe as professional and attentive. Business visitors heading to Las Condes and couples who plan to shop, rest and take taxis into town will get the most from it.
Families can look at it too. The property lists family rooms, a garden and a terrace, and the listing carries a pet-related tag, though the pet policy and any fees are not confirmed.
Skip it if you mainly want to walk to museums and the old centre. The sights are a long way off. Also think twice if you expect every room to feel brand new: the one recurring complaint is that room condition does not match the price.
Location and getting around
The address is Av Kennedy, 4601, in Las Condes. Guests like the spot: it sits near a large shopping mall, and reviewers mention views of the Andes. The location score is 9.5, which is high.
The classic sights are far. The Chilean National Museum of Fine Arts is about 6.6 km away, roughly 83 minutes on foot. Santiago Metropolitan Cathedral is about 7.3 km, around 91 minutes, and La Moneda Palace about 7.8 km, close to 98 minutes. These are straight-line estimates. In practice you will need public transport or a taxi for any of them.
Free parking is listed, which helps if you rent a car. Check the conditions.
What guests say
The hotel scores 9.1 out of 10 from 1,423 guest reviews. In the sample we looked at, that put it in joint second place for review score out of 15 eligible properties.
Staff get the strongest praise: professional, friendly and attentive, with warm and helpful service. The setting near the mall and the mountain views also come up often.
The main criticism is value. Some guests feel the service standard is high but the room condition does not live up to the rate. Room size, noise, renovation state and cancellation terms have not been assessed by us, so read recent reviews before you pay.
Price and how it compares with our other Santiago picks
The reference price was 392.17 euros per night, about 784 euros for two nights. These are reference prices seen for a 2-night stay in November 2026 for 2 adults, not live quotes. The sample median was 139.25 euros, so this hotel costs nearly three times the typical rate.
Our Budget pick, Hotel Canciller - Ex Hotel Presidente, was 60.20 euros a night with an 8.2 score and 3 stars. Our Best Value pick, APT Serviced Apartments Santiago, was 66.46 euros with a 9.2 score and 4 stars. On guest score alone, the Best Value option is slightly ahead for a fraction of the price.
What the extra money buys here is five official stars, the pools, a restaurant and a breakfast listed as Continental, Vegetarian, Gluten-free, American and Buffet. Whether breakfast is included in your rate is not confirmed.
Why it made our top 3
We compared 15 hotels in Santiago. For the Luxury slot we favour official five-star hotels, and this one pairs five stars with a 9.1 score from more than 1,400 reviews and a 9.5 location score.
Before you book
Check today's price for your dates, since the November 2026 figures are only a reference. Confirm whether breakfast is included and what the cancellation terms are.
If you travel with a pet, ask the hotel directly about rules and fees. If pool time matters, check opening hours. And plan taxis or public transport for the centre.
Check prices on Booking.com ↗We may earn a commission if you book. It never changes our pick.
Sold out? See available alternatives →Questions travellers ask
Is Mandarin Oriental, Santiago within walking distance of La Moneda?
No. La Moneda Palace is about 7.8 km away, close to 98 minutes on foot as a straight-line estimate. Plan on a taxi or public transport.
Does the hotel have a pool?
Yes. The property lists a swimming pool and an outdoor pool. Check opening times for your dates before you travel.
Is breakfast included?
That is not confirmed. A breakfast is listed as Continental, Vegetarian, Gluten-free, American and Buffet, but check whether your rate includes it.
What do guests complain about most?
Value for money. Guests rate the service highly but some say the room condition does not match the high price.
How much does it cost per night?
The reference price was 392.17 euros per night for 2 adults, seen for a 2-night stay in November 2026. Check today's price for your own dates.