Hotel Indigo Hakone Gora by IHG
By the Top3Hotels editorial team. Based on Booking.com guest scores and reviews, location data and reference prices. We did not stay at this hotel. Updated 2026-10-24.
Book it if you want a five-star stay a short walk from the Hakone Open-Air Museum and can pay well above the local median. Skip it if you have limited mobility or want lots of restaurants on foot, since guests mention steep hills and few dining options.
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Sold out? See available alternatives →Who it suits and who should skip it
Hotel Indigo Hakone Gora by IHG is our Luxury pick for Hakone. It suits couples and travellers who want a polished, service-focused hotel and plan to spend time around Gora. A gym, a restaurant, a garden and free parking are listed.
Guests consistently praise a friendly, professional and helpful team, and a breakfast buffet with both Western and Japanese dishes.
It is a poor fit if walking uphill is hard for you. Guests describe a scenic riverside setting but say steep hills and limited dining nearby make getting around on foot difficult. It is also the most expensive of our three Hakone picks by a wide margin.
Location and getting around
The hotel is in the Gora Onsen area, at Kigaujishinden 924-1. Guests rate the location 8.4 out of 10, lower than its overall score.
Hakone Open-Air Museum is about 900 metres away, roughly 11 minutes on foot. Pola Museum of Art is 2.7 km, about 34 minutes, which is far on these hills. Hakone Shrine is 5.9 km, about 74 minutes, so plan on public transport or a taxi for both.
Walking times are straight-line estimates and have not been verified. On steep terrain they can understate the effort, so check routes before you set out.
What guests say
It scores 8.9 out of 10 from 792 reviews, joint fourth on review score among the 7 eligible hotels we compared.
Staff get the most praise: friendly, professional and helpful, with a warm welcome. Breakfast comes next, described as a delicious buffet with a wide variety of Western and Japanese options.
The weak point is the surroundings. Guests like the riverside setting but find the steep hills tiring and the choice of places to eat nearby limited.
Price and how it compares with our other picks
The reference price was €571.59 per night, seen for a 2-night stay in November 2026 for 2 adults. That is about €1,143 for two nights. The sample median was €396.19 per night, so this hotel sits far above it.
Our Budget pick, EN RESORT Re'Cove Hakone, is a 3-star hotel scoring 8.3 at €160.58 per night. Our Best Value pick, Hotel Sengokuhara 533, is 4 stars and scores 9.1 at €263.80 per night.
Be clear on what you are paying for. The Best Value pick scores higher and costs less than half. Here the extra money goes on five-star service and the Gora address. These are reference prices, not live quotes, so check today's price for your dates.
Why it made our top 3
We compared 7 eligible hotels. Five-star properties get priority for the Luxury slot, and this one holds an official five-star rating with a strong 8.9 score from close to 800 reviews.
Consistent praise for staff and breakfast backs up the rating.
Before you book
The listing is tagged with spa, but spa facilities, hours and fees are not confirmed, so check directly. Whether breakfast is included in your rate is also not confirmed.
Room size, noise, renovation condition and cancellation terms have not been assessed. Given the limited dining nearby, check the restaurant's hours and consider booking dinner in advance.
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Sold out? See available alternatives →Questions travellers ask
How far is Hotel Indigo Hakone Gora from the Open-Air Museum?
About 900 metres, roughly 11 minutes on foot as a straight-line estimate. Expect hills on the way.
Is the area easy to walk around?
Not for everyone. Guests mention steep hills and limited dining options nearby, which make walking difficult.
Does the hotel have a spa?
The listing is tagged with spa, but the details are not confirmed in our data. Ask the hotel what is available and whether it costs extra.
Is it worth the price compared with other Hakone hotels?
It costs much more than the sample median of €396.19 per night. Our Best Value pick scored higher for less, so book this one mainly for five-star service.
What is breakfast like?
Guests describe a buffet with a wide variety of Western and Japanese options. Check whether it is included in your rate.