JEN Singapore Orchardgateway by Shangri-La
By the Top3Hotels editorial team. Based on Booking.com guest scores and reviews, location data and reference prices. We did not stay at this hotel. Updated 2026-10-24.
JEN Singapore Orchardgateway is worth booking for travellers who want a well-rated 4-star on Orchard Road with direct access to Somerset MRT and a rooftop pool. If you need a large room or want the lowest price, look at the room size carefully or consider our Budget pick.
Check prices on Booking.com ↗We may earn a commission if you book. It never changes our pick.
Sold out? See available alternatives →Who it suits and who should skip it
This is our Best Value pick for Singapore. It holds 4 stars and a guest score of 8.8 out of 10 from 6,126 reviews, joint fifth of the 20 eligible hotels we compared.
It suits shoppers, first-time visitors and families who want an easy transport link and a pool. Family rooms, a gym, a restaurant and free parking are listed.
Skip it if you judge a hotel mainly on room size per euro. Some guests feel the rates are high for the space you get.
Location and getting around
The address is 277 Orchard Road #10-01, in Somerset. The location score is 9.5. Distances are straight-line estimates and have not been verified.
Guests say the hotel is directly connected to Somerset MRT station and to shopping malls on Orchard Road.
The National Museum of Singapore is 1.1 km away, about 14 minutes on foot. Sultan Mosque is 2.2 km, around 28 minutes. Helix Bridge is 2.8 km, about 35 minutes, which is far enough that you will probably want public transport or a taxi.
What guests say
The location gets the most praise, thanks to the direct link to Somerset MRT and the malls. The rooftop pool is the other highlight: guests describe an infinity edge with wide views of the city skyline and bar service.
The main complaint is value for money. Guests call it a convenient base but often find the rates high for the room size.
Price and what you get, compared with our other two picks
The latest reference price seen for a 2-night stay in November 2026 was €217.57 per night for 2 adults, about 7% above the sample median of €203.16. At selection time the same stay was seen at €204.59, almost exactly at the median. These are not live quotes, so check today's price for your dates.
Our Budget pick, Rest Bugis Hotel (4 stars, 8.1), was seen at €86.99 per night. Our Luxury pick, PARKROYAL COLLECTION Pickering, Singapore (5 stars, 9.0), was seen at €393.51. JEN sits in the middle on both price and score.
Listed facilities include free Wi-Fi, a pool, gym, restaurant, free parking, family rooms and air conditioning. Breakfast options listed are continental and buffet; inclusion in your rate is not confirmed.
Why it made our top 3
We compared 20 eligible hotels in Singapore. The Best Value slot balances guest score, number of reviews and reference price; it is not meant to be the cheapest.
JEN pairs an 8.8 score and more than 6,000 reviews with a price close to the median and a 9.5 location score. That combination is what put it ahead.
Before you book
Room size, noise, renovation condition, breakfast inclusion and cancellation terms have not been assessed. Given guest comments on value, check the stated room size before paying.
Confirm pool opening hours and whether breakfast is part of your rate, and compare today's price with our other two picks.
Check prices on Booking.com ↗We may earn a commission if you book. It never changes our pick.
Sold out? See available alternatives →Questions travellers ask
Is JEN Singapore Orchardgateway connected to the MRT?
Guests say it is directly connected to Somerset MRT station and to Orchard Road shopping malls.
Does JEN Orchardgateway have a rooftop pool?
Yes. Guests describe a rooftop pool with an infinity edge, skyline views and bar service. Check opening hours for your dates.
Are the rooms at JEN Orchardgateway worth the price?
Opinions are mixed. Guests like the location, but many feel the rates are high for the room size. Compare room sizes before booking.
Is breakfast included at JEN Orchardgateway?
Continental and buffet breakfast are listed, but whether breakfast is in your rate is not confirmed. Check the rate details.
How far is JEN Orchardgateway from the National Museum?
About 1.1 km, roughly 14 minutes on foot as a straight-line estimate.