Luxury pick · Puerto del Carmen

La Isla y el Mar, Hotel Boutique

By the Top3Hotels editorial team. Based on Booking.com guest scores and reviews, location data and reference prices. We did not stay at this hotel. Updated 2026-10-24.

La Isla y el Mar, Hotel Boutique, Puerto del Carmen
Guest score 9.2/10 · 693 reviews★★★★★€384 per night (reference)The Top-rated Area in Puerto del Carmen, Puerto del Carmenchosen from 9 hotels compared

Worth booking if you want the best-rated hotel in our Puerto del Carmen sample and are ready to pay about €384 a night. Budget travellers and anyone after a large, warm pool should look at our other picks.

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Who it suits and who should look elsewhere

La Isla y el Mar, Hotel Boutique is our Luxury pick for Puerto del Carmen. It holds 5 official stars and lists a spa, gym, pool, restaurant, garden, terrace and free parking. It suits couples who want attentive service, a strong breakfast and a high guest score, and who are happy to pay for it.

It is not a budget option. At close to twice the local median price, travellers watching costs will get more for their money elsewhere. Swimmers should also note that guests find the pool small and the water cold.

Location and getting around

The address is Reina Sofía, 23, and the location score is 8.8 out of 10. Our data does not include distances to the beach, the old harbour or other sights, so walking times are not confirmed.

Before you book, check on a map how far the hotel is from the places you plan to visit. Free parking is listed, which helps if you rent a car, but confirm availability for your dates.

What guests say

The score is 9.2 out of 10 from 693 reviews, joint first of 9 eligible properties in our sample. Guests describe a friendly, professional and attentive team that gives a warm welcome.

Breakfast gets strong praise: an excellent buffet with a wide variety of options and hot dishes made to order. The one recurring complaint is the pool. Guests call it clean and relaxing, but many find the water cold and the pool small.

Price compared with our other two picks

The reference price seen for a 2-night stay in November 2026 (10 to 12 November, 2 adults, one room) was €384.30 a night, about €769 in total. The sample median was €208.32. These are reference prices, not live quotes, so check today's price for your dates.

Our Best Value pick, Seaside Los Jameos, was €326.40 a night with 4 stars and a score of 9.1, almost level with this hotel on guest rating. The Budget pick, Hotel THB Flora, was €137 with 3 stars and a score of 8.2. The gap to Los Jameos is about €58 a night. That buys the fifth star and the listed spa. Whether that is worth it depends on how much those matter to you.

Why it made our top 3

We compared 9 eligible properties in Puerto del Carmen. For the Luxury slot, five-star hotels get priority, and this one pairs 5 official stars with the joint highest guest score in the sample, 9.2 from 693 reviews.

Before you book

Breakfast type is not listed in our data, although guests praise the buffet. Confirm whether breakfast is included in your rate. Room size, noise, renovation condition and cancellation terms have not been assessed.

Ask about spa, gym and pool opening times and any fees. If the pool matters, ask whether it is heated, since guests say the water is cold.

Check prices on Booking.com ↗

We may earn a commission if you book. It never changes our pick.

Sold out? See available alternatives →

Questions travellers ask

Is La Isla y el Mar worth the price?

If you want five stars and the top guest score in our sample, yes. If you can live with four stars, Seaside Los Jameos scored 9.1 for about €58 less a night in the reference stay.

Is breakfast included at La Isla y el Mar?

Not confirmed. Guests praise the buffet and hot dishes made to order, but check whether breakfast is part of your rate.

Is the pool at La Isla y el Mar heated?

That is not confirmed. Many guests say the water is cold and the pool is small, so ask the hotel before booking if swimming is a priority.

Does the hotel have parking?

Free parking is listed. Availability and any conditions are not confirmed, so check for your dates.

How far is the hotel from the beach?

Our data does not include beach or sight distances. Check the address, Reina Sofía, 23, on a map before you book.

Our other two picks in Puerto del Carmen